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August 27, 2002
Dear Karen,
We would like to recognize your special caring and
dedicated work to both Ghiradelli Square and to Opera
Plaza. You bring excellent gardening skills and customer
service, but also leadership and vision for the property.
It has also come to my attention that you personally
take plants home, nurse them, and bring them to Opera
Plaza to help "stretch" their budget and to
give extended life to the plants. And, when you mentioned
that you researched on your own time, the "socks"
for Opera Plaza that help catch fertilizer run off,
this clearly is creative thinking and a solution that
delighted our customer. Your insight into what will
work for the clients, and won't, for example knowing
that "dye" won't work at Ghiradelli Square,
has enabled Gardeners' Guild to retain these clients.
Karen, you are a valuable employee owner of Gardeners'
Guild, Inc., and you have our most sincere appreciation
and thanks for being on the team.
Sincerely,
Linda J. Novy
President and CEO
Kevin Davis
Vice President and COO
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